If you are either buying or selling an account you MUST submit a request to the support desk (http://www.finalmotive.com/support/index.php) for approval BEFORE the transfer is made.  I have listed below the information that the support team will need in order to grant you approval of any transfer.

1.  The link to your account. (The one you are leaving)
2.  The link to the account you’re transferring into. (The new one)
3.  The link to the person who will assist with the transfer. (Explains it self)
4.  What is to be done with your account once the transfer is complete?  (Are you selling it?  If so, then to who provide their link?)

If you are moving from your account to another, you MUST submit a ticket for approval.  Failure to follow this directive will get ALL accounts involved frozen.

If you fail to list all the information that we need to approve the transfer, you will be delaying your transfer for at least two additional days.

If you provide all the information that we need to approve the transfer you can be playing your new account within 48hours of the agreement.  It’s the lack of information that holds up the approval process.  For example you send in a ticket that looks like this:

I’m moving to ID #123456 thanks….

1. You didn’t provide a game for one, so you’ve automatically held up the approval.
2. You didn’t provide the link to your account, so know we need to go searching all games for an email address that match’s your account……(is your email address registered?) your holding up the process even more.
3. Because you didn’t specify who would be assisting with the transfer, you have held up the transfer again.
4.  You didn’t tell us what you wanted done with the account that you’re moving from.

It’s not a matter of one member handle all the transfer requests cause sometimes you don’t know where the seller is going, or what the buyer is doing with their accounts.  Make sure we have all the information for YOUR transfer.  YOU’RE the one at risk.

If you want the approval to happen quick…..DO AS WE ASK….otherwise it can take as long as a  week to get all the information that we need to grant you approval so you don’t get frozen.

.: Edit
We know that when an arrangement is met for an account transfer between members, you want the transfer to your new account to happen quickly, and without issue. A lot of transfer’s seem to be happening without Final Motives approval. If you are either buying or selling an account you MUST submit a request to the support desk (http://www.finalmotive.com/support/index.php) for approval BEFORE the transfer is made. I have listed below the information that the support team will need in order to grant you approval of any transfer. 1. The link to your account. (The one you are leaving) 2. The link to the account you’re transferring into. (The new one) 3. The link to the person who will assist with the transfer. (Explains it self) 4. What is to be done with your account once the transfer is complete? (Are you selling it? If so, then to who provide their link?) If you are moving from your account to another, you MUST submit a ticket for approval. Failure to follow this directive will get ALL accounts involved frozen. If you fail to list all the information that we need to approve the transfer, you will be delaying your transfer for at least two additional days. If you provide all the information that we need to approve the transfer you can be playing your new account within 48hours of the agreement. It’s the lack of information that holds up the approval process. For example you send in a ticket that looks like this: I’m moving to ID #123456 thanks…. 1. You didn’t provide a game for one, so you’ve automatically held up the approval. 2. You didn’t provide the link to your account, so know we need to go searching all games for an email address that match’s your account……(is your email address registered?) your holding up the process even more. 3. Because you didn’t specify who would be assisting with the transfer, you have held up the transfer again. 4. You didn’t tell us what you wanted done with the account that you’re moving from. It’s not a matter of one member handle all the transfer requests cause sometimes you don’t know where the seller is going, or what the buyer is doing with their accounts. Make sure we have all the information for YOUR transfer. YOU’RE the one at risk. If you want the approval to happen quick…..DO AS WE ASK….otherwise it can take as long as a week to get all the information that we need to grant you approval so you don’t get frozen.

The chat server itself has to be restarted after every change and fix so that is why is off and on.

- FM

We apologize for any issues, we just wanted to tell you its seems to be ok now.

Thanks
-FM

Thanks,

Sapph

We would first off like to extend our deepest apologies for these delays and game play interferences. We understand that this is very frustrating and hinders your time on our games.

Step one in the process was adding a new file sharing system to the web server. If you haven’t noticed in between hangs up that the sites are moving and processing pages much faster and things are moving along that front quite well.

Second step is to restructure certain tables in the databases to reduce the amount of information stored and to help streamline the accessing to this information. We are in the process of taking out the non essential information to help reduce the amount of info included in queries for users. This will help speed up processing of data that is used to display on certain pages pertaining to users info. (i.e. the profile page and forums) The main culprit in this is the signatures fields along with a few other non essential fields. We know this may not mean much or anything at all to some of you, but the bottom line is we are aware and are working on a fix for the issues.

We will being putting these fixes to all games over the next few days to a week. We know we have asked for a great deal of patience from you, but please bear with us as we are trying to sort these issues out as quickly as possible.

Thank you for your continued support.

The Final Motive Team

Thanks again for all your posting and help with these issues. We will update you as we check off the list.

Hope you fins this useful… Please remember to check it at least once a week to make sure your up to date with the latest news.

Thanks.